All of our products are backed by our 100% Satisfaction Guarantee - If you are unsatisfied for any reason just email us at support@ayufitness.com or click the 'contact us' link for a full refund. 

We’ll send you a return shipping label within 1-2 business days with instructions on how and where to send your return. 

Refunds
Once we receive your return, you’ll be automatically refunded for 100% of the purchase amount to your original payment method. Please be aware that it can sometimes take a few days for your bank or credit card company to post the refund on your account.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. We will work to correct it immediately and provide a full refund if you are not satisfied.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Exchanges
If you ordered the wrong item, wrong size, or otherwise would like to exchange, we will happily exchange it for you. We accept exchanges within 60 days of purchase. Simply contact us at support@ayufitness.com or click the 'contact us' link to notify us of the exchange. We’ll send you a return shipping label within 1-2 business days with instructions on how and where to send the return. 

You can always contact us for any return question at support@ayufitness.com.